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Terms & Conditions

SHIPPING SERVICE & COSTS

We currently only deliver to destinations in India. Subject to the shipping rules and restrictions below, delivery is currently free for all purchases for orders above Rs.999 from Amaya Legwear. For orders under this value, a shipping charge of Rs. 140 (inclusive of all taxes) is chargeable for each order.


DELIVERY GUIDE

Allow 5 - 7 days delivery to other cities in India. For remote areas, delivery can take longer.
During sale and peak periods, orders may take longer to process. Our delivery times should only be used as a guide.


DELIVERY PROBLEMS

If our shipping provider cannot make delivery to you at the provided shipping address, an additional attempt will be made the following business day. In case of a second failure to deliver, the parcel will be sent back and a refund will be initiated for all pre-paid orders. If your parcel has been sent back, please call our Customer Care team for assistance.


ORDER PROCESSING TIME

Most orders begin processing as soon as your online purchase is completed. Your order will be shipped once the items are located in stock. As soon as your order is shipped, you will be notified by email. Orders are typically dispatched within 24 hours on business days.

Please note that business days are Monday to Saturday, excluding public holidays. Refer to Shipping Service & Costs for a guide on delivery times.


CASH ON DELIVERY

You can pay for orders placed on Levi.in using Cash on Delivery (COD) for orders up to Rs.2000.


PAYMENT SECURITY

We take security very seriously, so your personal details will be protected. We use the industry standard encryption protocol to protect your information from unauthorised use or disclosure. All confidential data, such as payment information, is encrypted and transmitted through a secure channel using SSL encryption.

Should any unauthorised charges appear on your credit/ debit card or bank account as a result of shopping with amayalegwear.com, please notify your credit card provider or bank in accordance with its reporting rules and procedures.


PRICING

All prices shown are inclusive of GST and exclusive of any delivery costs.From time to time, we may offer additional discounts for purchases made online that do not apply instore, and vice versa.


RETURN AND EXCHANGE POLICY

No money will be refunded.Only exchange service will be provided.

Returning an item is easy. If you're not satisfied with your purchase, you can return it using one of the options below. Please note that items returned must be received within 30 days of the shipping confirmation date, and that items are in their original condition, where the item is unworn, unwashed, without alterations and has all tags attached. Final sales, promotional items or opened packaged items may be non-refundable. Amaya legwear reserves the right to deny refund if the item does not meet its Return Policy guidelines.


RETURN AND EXCHANGE INSTRUCTIONS

Returns are typically picked up from the original delivery address within two business days. Please ensure your package is ready to be picked up. Securely pack your return items the original packaging, making sure any old packing labels are removed or covered and the package is sealed. Hand over the parcel to our shipping partner.

If you miss your return pickup the return request will be cancelled.